June 17, 2003


LIVEOFFICE CORP. AND SMARTBLAST ANNOUNCE PARTNERSHIP

TORRANCE, Calif. and CHICAGO, June 17, 2003 — LiveOffice Corporation (www.liveoffice.com), a leading provider of web-based products to businesses of all sizes, today announced that it has entered into a partnership agreement with SmartBlast (www.smartblast.com), a top full-service email marketing company targeting the promotional products industry. As part of the agreement, SmartBlast will offer LiveOffice’s LiveSiteManager, a proprietary instant messaging and web site monitoring technology, to its customer base to help them increase the effectiveness of their email campaigns and improve response rates.

"The ability to provide our client base with instant messaging capabilities should not only improve their customer service and overall responsiveness but ultimately help them sell more products,” said Michael Ryan, president of SmartBlast. “Our beta testing of LiveSiteManager proved to us that the product fully supports the needs of the promotional products industry. We are confident that our partnership with LiveOffice will positively impact our customers’ sales and marketing results."

Beginning today, SmartBlast customers can improve their online sales and marketing results by connecting in real-time with their customers through key online touch points, including emails and web pages. As a testament to SmartBlast’s commitment to its customers and confidence in LiveSiteManager, the company has already integrated this bi-directional communication technology into its daily email promotions and web site to provide an enhanced level of customer support.

LiveSiteManager allows users to:

  • Connect with visitors in real-time through LivePresence, an instant messaging (IM)
    button that can be embedded in web sites, emails, online auctions pages and more

  • Know who is on their web site, where they came from and what search words they typedinto a search engine to find the web site

  • Initiate chat sessions with web site visitors to answer questions and assist with
    navigation, while overcoming objections and closing important sales

  • Conduct multiple chat conversations at one time, instead of just a single phone call

  • Increase sales by inviting visitors to view more in-depth product presentations through
    desktop sharing that can be initiated from a web site or chat session

“LiveSiteManager’s extensive research and development process has proved to us that more and more customers are demanding the immediacy of face-to-face communication over the Internet,” said Andy Estep, vice president of business development for LiveOffice Corp. “This partnership symbolizes a joint commitment between our companies to provide the promotional products industry with interactive communication tools that increase revenues and reduce operational costs.”

For more information about the LiveSiteManager Partner Program, call (800) 251-3863, ext. 143 or visit www.livesitemanager.com.

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About LiveOffice Corp.
LiveOffice Corp. is the leading provider of web-based products to businesses of all sizes. Currently hosting more than 10,000 web sites and over 45,000 email accounts, LiveOffice provides businesses with effective online tools, including customized web sites, instant messaging, contact management, email and online presentation capabilities.

LiveOffice’s current product offering includes AdvisorSquare™ for web site design, hosting and management, C-Manager™ for broker-dealer web site compliance, AdvisorMail™ for NYSE/SEC/NASD-compliant email and IM monitoring/archiving and LiveSiteManager™ for online sales and marketing efforts.

For more information, please visit www.liveoffice.com or call (800) 251-3863.

About SmartBlast
SmartBlast, a division of SmartSpecials.com, offers complete e-mail marketing services and solutions to suppliers within the promotional products industry. With a targeted database of 33,000+ distributors, SmartBlast’s innovative online technology provides their clients with an effective sales and marketing tool. Full service offerings include list development, campaign development and execution, website development, customized technical solutions, lead generation reports and statistics.

For more information, please visit www.smartblast.com or call 866-499-8017.

 
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