February 4, 2003


1st CHOICE AND LIVEOFFICE PARTNER TO PROVIDE ONLINE CUSTOMER SUPPORT TO THE VACATION RENTAL INDUSTRY

LiveOffice’s LiveSiteManager® Adds Real-Time Chat Feature to
Leading Vacation Rentals Web Site

TORRANCE, Calif., February 4, 2003 — LiveOffice Corporation, a leading provider of web-based tools for small businesses, announced today that 1st Choice Vacation Rentals, a leader in the online vacation rental industry, has been named a LiveSiteManager® Certified Partner.

LiveSiteManager® provides a personal touch for visitors navigating 1st Choice Vacation Rentals’ web site, www.choice1.com. Using LiveOffice’s LiveSiteManager® technology, 1st Choice’s visitors can click on the “Live Help” button and instantly begin a chat session. For a low monthly fee, property owners using the real-time chat function can answer any visitor questions, advise on property availability or assist with site navigation.

1st Choice hosts thousands of vacation property listings and receives as many as 15,000 visitors per day. The web site regularly achieves top ranking with several search engines and attracts more than 400,000 qualified travelers to the site each month. In addition to its online listings, 1st Choice Vacation Rentals also provides web development, advertising and marketing services to vacation property owners around the world.

“1st Choice is constantly evaluating new technologies that can increase the value of our online property listings. LiveOffice’s LiveSiteManager® exceeded our evaluation criteria and made it the obvious choice to power the real-time customer support functionality we wanted.” said Tracy Lotz, president and founder, for 1st Choice Vacation Rentals. “LiveSiteManager® provides our customers with a personalized web presence that will help them increase traffic to their listings and turn browsers into renters.”

“LiveSiteManager® gives businesses of all sizes, as well as individual users, affordable access to real-time technology that previously was only available to Fortune 500-level companies with custom-built web sites and large IT budgets,” said Andy Estep, vice president of business development for LiveOffice Corp. “We are pleased to add 1st Choice to our LiveSiteManager® Certified Partner roster. 1st Choice’s vast listings of vacation rental properties combined with LiveSiteManager’s® ‘Live Help’ capabilities will add a personal touch to each traveler’s search for the ideal vacation rental property.”

###

Try LiveSiteManager® at 1st Choice
Below are URLs to 1st Choice property listings currently using LiveSiteManager® to better connect with potential renters. For these sites, the “Live Help” button appears on the right side of the listing pages. If the property owner is not available, the button will read “Live Help Closed.” By clicking on the “Live Help Closed” button, visitors can send an email to the property owner directly from the listing page.

About LiveOffice Corp.
LiveOffice Corp. is a leading provider of Internet and Intranet solutions to small and mediums sized businesses, with a focus on helping companies better market and sell their products using the Internet.

For more information, please contact LiveOffice at info@liveoffice.com or visit the LiveOffice corporate web site at www.liveoffice.com.

For press inquiries, please contact LiveOffice’s media relations department at press@liveoffice.com or (800) 251-3863, ext. 148.

About LiveOffice’s LiveSiteManager® Certified Partner Program
LiveOffice’s LiveSiteManager® Certified Partner Program is designed for web design and hosting companies that want to enhance their current product offerings. The Program enables partners to develop new revenue sources by providing their end customers with tools that improve web site productivity. LiveOffice works closely with its partners to provide them with support and knowledge they need to successfully integrate live customer support and remote desktop control into their existing products. Through LiveOffice, Certified Partners also enjoy marketing and sales support to help drive sales and increase revenues.

For more information regarding the LiveSiteManager® Partner Program, visit www.livesitemanager.com or contact LiveOffice Business Development directly at (800) 251-3863, ext. 115.

About 1st Choice Vacation Rentals
Since 1994, 1st Choice Vacation Rentals has been the #1 internet source for renting owner direct homes, villas, cabins, condos, bed and breakfasts, resorts and hotels world wide. 1st Choice remains the leader in providing high quality-cost effective online advertising opportunities for owners of single vacation properties to property managers of hundreds. Services also include affordable web development solutions, advertising and marketing for vacation rentals.

For more information, please call (800) 343-2891, ext. 101 or 104.

 
 BACK TO TOP